Personal information refers to information recorded electronically or otherwise that can identify a particular natural person individually or in combination with other information or reflect the activities of a particular natural person. Personal information includes name, date of birth, identity document information (ID card, passport, etc.), personal biometric information, communication contact information, address, account information, property status, location information, etc. Personal sensitive information refers to information that, once disclosed, illegally provided or misused, may endanger the safety of persons and property, and can easily lead to damage to personal reputation, physical and mental health or discriminatory treatment, including: identity document information (ID card, passport, etc.), personal biometric information, bank account number, property information, transaction information, location information, etc.

1.1.Everest Ocean how it collects your personal information

During your use of the Everest Ocean App Services, Everest Ocean collects information that you voluntarily enter or generate as a result of the use of the Services:

1.1.1. When you register on the Everest Ocean App, Everest Ocean verifies your name, ID information, mobile phone number information, SMS verification code to help you complete TheEverest Ocean user registration, and if you refuse to provide this information, you may not be able to complete the registration or use the Everest Ocean service properly.

1.1.2. When you use the Everest Ocean App features or services, you may need to provide or authorize Everest Ocean to collect the personal information required for the services in the following circumstances. If you refuse to provide some of the features or services you need, you may not be able to use some features or services, but this does not affect your normal use of other features or services of the Everest Ocean App.

(1) When you register as a Everest Ocean user or use the Everest Ocean service, you will need to provide your own mobile phone number, and Everest Ocean will verify that your identity is valid by sending a SMS verification code. You will need to multi-cross-verify your identity information before you can use some of Everest Ocean's services, and if you need to use such services, you may need to provide more information (including name, document, mobile phone number) to complete multiple cross-verification of your identity basic information. At the same time, Everest Ocean checks with legal retention of your information to verify the accuracy and completeness of the information you provide, and if Everest Ocean requires the verification authority to collect your information during the verification check, Everest Ocean will require the relevant verification authority to state the source of its personal information and confirm the legality of the source of its personal information in accordance with laws, regulations or regulations.

(2) Everest Ocean collects your account information and transaction information when you use SMS billing alerts and app-to-account alerts in order to promptly send you notifications of changes in account funds and related transactions.

(3) When you apply for a wallet in the Everest Ocean App, Everest Ocean requires you to provide your name, ID number, ID expiration date, mobile phone number in order to verify the authenticity of your identity. If you do not provide the above information, Everest Ocean will not be able to provide you with the service.

(4) In order to make your login service more secure and convenient to use, such as your device and the Everest Ocean App version support fingerprint function, you can choose to turn on fingerprint login function. You'll need to enter your fingerprint information on your device, and when you sign in, you'll need to complete fingerprint verification on your device. Everest Ocean only receives verification results and does not collect your fingerprint information. If you don't want to use fingerprint verification, there are other ways to sign in.

(5) In order to make your login service more secure and convenient, such as your device and the Everest Ocean App version support the face function, you can choose to turn on the face login function. You'll need to enter your face information on your device, and you'll need to complete face verification on your device when you sign in. Everest Ocean only receives verification results and does not collect your face information. If you don't want to use face verification, there are other ways to sign in.

1.1.3. When you use the Everest Ocean App Service, Everest Ocean collects the following information, including your device model, operating system, unique device identifier, Everest Ocean App version number, login IP address, access to the network, type and status, network quality data, information related to Everest Ocean App operations log and service log, Location information. If you do not agree with The Collection of the foregoing information by Everest Ocean, you may not be able to complete wind control verification, but this does not affect your normal use of other features or services of the Everest Ocean App.

1.1.4. In order to provide you with more accurate, personal and convenient services, improve the service experience, improve the quality of service, or to prevent risks to the extent possible, Everest Ocean collects information from you when you provide feedback, suggestions, and information about the types, ways and actions in which you use the functions, methods and operations of the Everest Ocean App, which Everest Ocean will provide you with comprehensive statistical, processing and analysis of, and will provide you with the appropriate services or products based on such information.

1.1.5. You may choose whether or not to authorize Everest Ocean to collect and use your personal information in the following circumstances:

(1) Device status, used to determine the device identification code, to ensure the security of account login. When you refuse authorization, Everest Ocean Mobile Banking will not read the device status and will not affect your normal use of other available features of the Everest Ocean App.

(2) Storage permissions to cache text, images, and video content that you generate while using the Everest Ocean App. When you refuse authorization, Everest Ocean Mobile Banking will not read the stored information and will not affect your normal use of other features of the Everest Ocean App.

(3) camera, used for ID card identification, bank card recognition, recognition of QR code, face recognition, photography, in a sweep, face recognition login / transfer / promotion authentication use. After you deny authorization, the above features will not be available.

(4) Album, used to save QR code. Image information obtained by Everest Ocean, encrypted and stored in a database. After you deny authorization, the above features will not be available.

(5) Geographical location, access to your geographic location, mainly used in the Everest Ocean App trading wind control, Everest Ocean system background to save your trading location information. After you refuse authorization, the Everest Ocean App may not work properly.

(6) Network communication, used to communicate with the service side. After the authorization is denied, all Everest Ocean features are not available. The Everest Ocean system holds back-office network information about the devices used by customers when trading, including IP and port information.

(7) Shear board, used for password identification, transfer quick jump function, Everest Ocean system background does not save your clipboard content. If you deny the clipboard permission, Everest Ocean Mobile Bank will not read the clipboard content and will not affect your normal use of other features of the Everest Ocean App.

(8) Suspension box, used for live window playback, screenshot feedback scene. If you deny permission to hover box, you will not be able to use live window playback, screenshot feedback, but this will not affect your normal use of other features of the Everest Ocean App.

These features may require you to turn on your device, storage, camera (camera), album, geographic location (location), mobile contacts, text messages, web communications, Bluetooth, and bluetooth to Everest Ocean in your device for the collection and use of the information involved in these features. Please note that by enabling you to enable You to collect and use this information, you will not continue to collect and use this information if you cancel these authorizations, but will not be able to provide you with the features described above in connection with these authorizations.

1.1.6. When you perform face recognition on the Everest Ocean App to verify your identity, Everest Ocean collects your face information and stores it in the system background database for business process retention, secondary identification, and customer identification verification. Everest Ocean does not retain information about the features of your mobile terminal for local biometric authentication features of some brands or models, such as face recognition, which are processed by the mobile terminal provider.

1.1.7. Other

Everest Ocean will separately explain to you the scope and purpose of the collection of information and, with your consent, collect your information necessary to provide the services. Everest Ocean collects, uses, stores, provides and protects your information in accordance with this policy and the appropriate user agreements.

Please be aware that if you refuse to agree to the Privacy Policy, Everest Ocean App will not be able to access network information such as IP addresses and you will not be able to use the App properly.

1.2. How Everest Ocean uses your personal information

Everest Ocean uses your information in the following situations in order to comply with EU laws, regulations and regulatory requirements, to provide you with services and improve the quality of services, or to secure your account and funds:

1.2.1.Everest Ocean will use the personal information collected from you in accordance with the terms of this policy and in order to implement The services or functions of Everest Ocean.

1.2.2. Everest Ocean will send you a service reminder in order to make you aware of the status of your use of the Everest Ocean App Service. You can turn off service reminders from notification settings in your phone's system settings, or you can turn them back on with notification settings.

1.2.3. To ensure the stability and security of the Services, Everest Ocean uses your information for authentication, security prevention, fraud monitoring, prevention or prohibition of illegal activity, risk reduction, archiving and backup purposes.

1.2.4. Report to the relevant departments in accordance with EU laws, regulations or regulatory requirements.

1.2.5. Invite you to participate in customer research related to TheEverest Ocean services, products or features.

1.2.6. Everest Ocean will provide you with a comprehensive statistical, analytical and processing of your information to provide you with more accurate, personalized, fluid and convenient services, or to help Everest Ocean evaluate, improve or design products, services and operational activities.

1.2.7. When Everest Ocean presents your information, Everest Ocean desensitizes your information by including content substitution and anonymization to protect your information.

1.3 Exceptions to authorized consent

In accordance with applicable laws, regulations, regulatory requirements, and national standards, Everest Ocean will collect and use your personal information without seeking your unauthorized consent in the following circumstances, if required by a state authority or regulatory authority to provide it, or for the purpose of adequately protecting your rights and interests, or in other reasonable circumstances agreed herein:

1.3.1. Directly related to national security and national defense security.

1.3.2. Directly related to public safety, public health, and major public interests.

1.3.3. Directly related to criminal investigation, prosecution, trial and execution of sentences.

1.3.4. It is difficult to obtain your own consent in order to safeguard the life, property and other material legal rights and interests of you or other individuals.

1.3.5. The personal information collected is your own public disclosure.

1.3.6. Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure and other channels.

1.3.7. Necessary to enter into and perform the contract upon your request.

1.3.8. Necessary to maintain the safe and stable operation of the product or service provided, such as the detection and disposal of a fault in the product or service.

1.3.9. When it is necessary for statistical or academic research institutes to conduct statistical or academic research in the public interest and they provide the results of academic research or description to the public, the personal information contained in the results shall be de-identified.

1.3.10. Other circumstances required by laws, regulations and regulatory requirements.

 

2.1. Cookies are small file text files that are placed on your device when you visit a website. We use cookies on our website and you may accept them if you choose to use our website. Everest Ocean places only one session-ID cookie on your device. Cookies are used to ensure that requests to the server come from the same source as logins occur. Cookies enable us to identify whether you have used the service before and help us store your preferences and other information.

2.2. Cookies are allowed in most web browsers. If cookies are not fully permitted, not all features of the website are available to visitors. Allowing or disabling cookies and other similar technologies should be controlled by the visitor through the visitor's own web browser settings. Most browsers allow you to control cookies, including turning off your device's acceptance of cookies through preferences set by them. However, if you turn off the ability of your device to accept cookies, you may not be able to access this website and the services provided through it.

2.3. If you do not want our website to process your personal data, you can activate the privacy browsing feature of your web browser.

2.4. If you access this website without changing your browser settings, Everest Ocean will assume that you agree to receive cookies placed on your device by Everest Ocean or third parties when you use this website.

 

3.1 Sharing

Everest Ocean does not share or transfer your personal information to any other company, organization, or individual, except in the following cases:

3.1.1. Obtain your express consent in advance.

3.1.2. Everest Ocean will inform you of the purpose for which personal information is shared, the type of data recipient, and obtain your consent if the business requires the sharing of your personal information externally. Everest Ocean also informs you of the type of sensitive information, the identity of the data recipient, and obtains your express authorization when sensitive information is involved.

3.1.3. Please understand that Everest Ocean may share your personal information with the outside world in accordance with laws and regulations or as mandatory by government authorities.

3.1.4. Everest Ocean will sign a non-disclosure agreement with the companies, organizations and individuals with which Everest Ocean shares personal information, requiring them to handle personal information appropriately in accordance with Everest Ocean's instructions, this policy, or any other relevant confidentiality and security measures.

3.1.5. Everest Ocean conducts rigorous security testing of application interfaces (APIs), software toolkits (SDKs) that partner to obtain information about, and agrees with partners to strict data protection measures to process personal information in accordance with Everest Ocean's delegated purposes, service instructions, this Privacy Policy, and any other relevant confidentiality and security measures.

3.1.6.Everest Ocean may provide some of your account information and transaction information to partners(primarily push services or mobile device manufacturers) in order to promptly send notices of changes in account funds and related transactions to your mobile device.

3.1.7. Everest Ocean may inquire, use or provide your credit and asset information to legally established credit bureaus and other relevant legal institutions in the event of a credit business such as a loan or guarantee with Everest Ocean. Everest Ocean is legally responsible for the confidentiality of your information and requires the partner organization to assume confidentiality responsibility for your information.

3.1.8. For the purposes of your account funds and transaction security, Everest Ocean may share your necessary information with other banking financial institutions or third-party payment institutions, including collection account number, IMSI (International Mobile User Identification Number), IMEI, mobile phone number, device SEID (serial number of mobile phone NFC module), and May provide your mobile phone number to the China Payment Clearing Association when providing services such as account opening, login, registration, etc. Name, document number information, used to verify the real-name system information of mobile phone number.

3.2. Transfer

3.2.1. Obtain your express consent in advance.

3.2.2. In accordance with laws and regulations or mandatory administrative or judicial requirements.

3.2.3. In accordance with laws, regulations, regulations and business practices, Everest Ocean will require new companies and organizations that hold your personal information to remain subject to this Privacy Policy in connection with similar transactions such as mergers, acquisitions, asset transfers, etc., or Everest Ocean will require the company and organization to re-apply to you for authorization.

3.3. Public disclosure

3.3.1. Everest Ocean will not publicly disclose your personal information, and if required, Everest Ocean will obtain your consent and inform you of the purpose and type of disclosure of your personal information, and will also inform you of the content of sensitive information in relation to sensitive information and obtain your express consent in advance.

3.3.2. Please understand that Everest Ocean may publicly disclose your personal information as required by law, legal process, litigation or government authorities.

3.4. Exceptions to authorized consent

Everest Ocean may share, transfer, and publicly disclose user information without prior authorization if required by the competent state or regulatory authority, or for the purpose of adequately protecting your rights and interests, or in accordance with other reasonable circumstances agreed herein:

3.4.1. Related to the performance of the relevant obligations of national laws and regulations and the competent departments of the industry.

3.4.2. Directly related to national security and national defense security.

3.4.3. Directly related to public safety, public health, major public interests.

3.4.4. Directly related to the investigation of crimes, prosecution, trial and enforcement of sentences.

3.4.5. It is difficult to obtain your consent in order to safeguard the life, property, reputation and other material legal rights and interests of you or other individuals.

3.4.6. Personal information that you disclose to the public.

3.4.7. Necessary to enter into and perform the contract upon your request.

3.4.8. User information collected from legally disclosed information, such as legitimate news reports, government information disclosure and other channels.

3.4.9. Necessary to maintain the safe and stable operation of the financial products or services provided, such as the identification and disposal of fraud or theft in financial products or services.

3.5. Retention of personal data

3.5.1 Storage

(1) Everest Ocean shall store your personal data for the purposes specified in this Privacy Policy, as required by law or within the time limit required by law. Your personal data will not be processed as necessary. The retention period of your personal data may be based on applicable law (e.g. money laundering and terrorist financing prevention laws, etc.) or the legitimate interests of Everest Ocean or the agreements you have signed with Everest Ocean.

(2) Data shall be retained as an individual for the duration of the business relationship and, if terminated, for the period for which Everest Ocean retains certain data for the period applicable.

（3）. Everest Ocean does not sell or rent visitor data to third parties. Everest Ocean collects data so that you can use the service.

(4) Visitors may register by sending data, including forms, to external organizations that use this website as a participating platform. Please note that Everest Ocean has no control over what you share with these third-party entities and cannot be held responsible or liable for their respective privacy policies.

(5) Personal data collected by Everest Ocean is not transferred to countries outside the European Union or that lack personal data protection legislation that meets EU standards. The data is stored on servers located in EU member states.

(6) You reserve the right to request access, correction and deletion of data collected with your consent at any time.

(7) Everest Ocean will anonymize or permanently delete your personal data after the expiration of the personal data storage period.

3.5.2 Protection

(1) Everest Ocean has used industry-standard security measures to protect the personal information you provide, and Everest Ocean will do its best to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. Everest Ocean takes all reasonable steps to protect your personal information. For example, Everest Ocean uses encryption to ensure the confidentiality of data, Everest Ocean uses trusted protection against malicious attacks on data, and Everest Ocean deploys access control mechanisms that restrict access to personal information only to authorized personnel.

(2) If all or part of the Everest Ocean App business provided by Everest Ocean ceases to operate, Everest Ocean-related products or services will inform you by announcement, etc., and stop the collection of your personal information by the relevant products or services, etc., to protect the security of your personal information. Everest Ocean will respond with emergency response and recovery measures to restore service as soon as possible if all or part of TheEverest Ocean App business is disrupted due to technical failures, cyberattacks, natural disasters and accidents, human factors, etc.

(3) Everest Ocean has been evaluated and documented for national cyber security level protection.

(4) Everest Ocean will take all reasonable and practicable measures to ensure that personal information that is not relevant to your business is not collected.

(5) Please understand that due to various factors, there may be unexpected circumstances that Everest Ocean cannot reasonably foresee, prevent, avoid, and control. The Internet is not an absolutely secure environment, please use a complex password to help Everest Ocean keep your account secure.

(6) In the event of a personal information security incident, Everest Ocean will take timely measures to resolve the incident in accordance with the requirements of laws and regulations, and inform you of the incident by one or more of the means of mail, letter, telephone, push notification, etc. Everest Ocean will also report the disposition of personal information security incidents in accordance with regulatory regulations.

 

4.1. Delete your personal information

You can clear or delete information directly from TheEverest Ocean's product and/or service page.

You can request the deletion of personal information from Everest Ocean in the following cases:

4.1.1. If Everest Ocean's handling of personal information violates laws and regulations.

4.1.2. If Everest Ocean collects and uses your personal information without your consent.

4.1.3. If Everest Ocean's handling of personal information violates its agreement with you.

4.1.4. If you no longer use TheEverest Ocean products or services, or if you log off a Everest Ocean user.

4.1.5. If Everest Ocean no longer offers you products or services.

If Everest Ocean decides to respond to your deletion request, Everest Ocean will also notify entities that obtain your personal information from Everest Ocean to do so in a timely manner, unless otherwise required by law, regulation or regulatory policy, or if they are independently authorized by you.

When you delete information from TheEverest Ocean's services, Everest Ocean may not immediately delete the information from the backup system, but it will delete it when you back up for updates.

 

When you use services provided by third parties in the Everest Ocean App, third parties may obtain your location, name, document type, identification number, document expiration date, mobile phone number information, and other information necessary to provide third party services; Everest Ocean will make commercially reasonable efforts to assess the legality, legitimacy, and necessity of the information collected by third parties before giving them. Everest Ocean will sign legal documents with third parties and require third parties to comply with laws and regulations and signed legal documents when processing your personal information, requiring third parties to take protective measures against your information. If you refuse to allow third parties to collect, use, or transmit such information while providing the Services, you may not be able to use the third party's services in the Everest Ocean App, but this does not affect your use of other features of the Everest Ocean App.

Everest Ocean will treat as if you allow the third party to obtain such information when you use the services provided by a third party, and for the information you generate when you use the services provided by a third party, you and that third party shall legally agree to the collection and use of such information.

You understand that the services provided by a third party are operated independently by that third party and are solely responsible. Disputes arising out of the services provided by third parties or their use of your information, or their violation of applicable laws and regulations or the provisions of this Agreement, or the losses you suffer in the course of using its services, may be resolved in consultation with that third party. Everest Ocean will make commercially reasonable efforts to facilitate third-party resolution of issues that require third parties.